FAQ's

What are the shipping times for your products?

We take 1-3 days to process your order and then 5-7 days to deliver it to you.

What forms of payment are accepted?

We accept - PayPal - ApplePay - and the following Credit Cards: Visa, MasterCard, American Express.

Do you ship all over the world?

Yes, absolutely. We ship worldwide. Worldwide shipping will take longer than 5-7 days.

Where do we ship your product from?

Our offices are located in Randallstown, MD and products are fulfilled and shipped within the US.

Do you provide product tracking information?

Yes, wait 1-3 days after placing your order and a tracking number will be sent to the email address that was provided notifying you of the shipping information.

I received an in correct order.

We are sorry to hear that. Just send us a picture of the item in question at the email address: info@byhisstripesapparel.com and we will send you a replacement item as soon as possible.

Where are you located?

We are located in Randallstown, MD.

I still have not received my order. What is taking so long?

We apologize for the delay. Sometimes shipping may take longer than expected due to postal circumstances. You can however track your order and see where it is at any time. If you still feel that you need help in tracking your package or want to inquire about it, please contact us by email at the following address: info@byhisstripesapparel.com

Do you have a refund policy?

We do our best to resolve any issues that our customers may encounter with their items online. If you still wish to receive a refund on your order, we can of course complete the payment, in the event that the appeal is made within 30 days of the date of the order and that the product (s) concerned are not sold . For more information, please read more about our refund policy link to the refund policy